Frequently Asked Questions


1. Can I fly with an urn?

Yes. Most airlines allow urns in both carry-on and checked luggage. However, the urn must be able to pass through X-ray screening. Materials like wood, plastic, or certain metals are best. It’s always smart to check with your airline before traveling.


2. Can an urn be mailed?

Yes. Urns can be shipped safely using standard carriers. If you are mailing cremated remains, the United States Postal Service is the only service that allows shipping human ashes domestically and internationally. Be sure to use proper labeling and packaging.


3. Can an urn be kept outside?

Some urns are designed for outdoor use, but not all. Metal, stone, and specially coated urns tend to hold up better against weather. Wood and certain finishes may fade, crack, or wear over time if exposed to the elements.


4. How do I care for an urn?

Most urns require very little maintenance. A soft cloth for dusting is usually enough. Avoid harsh chemicals or abrasive cleaners, especially on wood or decorative finishes. Think of it more like caring for a keepsake than a household item.


5. How do I choose the right size urn?

A simple guideline is 1 cubic inch of urn space per pound of body weight before cremation. For example, a 200 lb individual would typically require a 200 cubic inch urn. When in doubt, slightly larger is always safer. To read more detail about sizing, read the article: How do I choose the right size urn? 


6. Are urns sealed?

Many urns come with secure lids, threaded closures, or sealing options. Some families choose to permanently seal the urn using adhesive, while others prefer to keep it accessible. It’s entirely a personal choice.


7. Can I divide ashes between multiple urns?

Yes. Many families choose to share remains among several smaller urns or keepsakes. This allows loved ones to each keep a personal memorial if they wish.


8. Are urns waterproof?

Not all urns are fully waterproof. Even those designed for burial or outdoor placement may be water-resistant rather than completely sealed. If water exposure is a concern, look for urns specifically labeled for that purpose.


9. Can I travel internationally with an urn?

Yes, but it requires extra planning. Different countries have different regulations, and you may need documentation such as a death certificate and cremation certificate. Contact the airline and destination country in advance to avoid surprises.


10. What happens if an urn is dropped or damaged?

It depends on the material. Metal urns are generally more durable, while ceramic or glass urns can be more fragile. If durability is a concern, choosing a sturdier material can provide extra peace of mind, especially in homes with pets, kids, or the occasional butterfingers moment.